Put yourself in the center of the transformation using cloud technologies

Service Cloud

With Service on the cloud, change the way people work by implementing iBizSoft solutions built around Oracle Service Cloud and ServiceNow.

Serves the anytime, anywhere consumer in a seamless, personal way

  • Across all channels: the web, in a store, over the phone, via mobile device
  • Increases customer satisfaction with the features available in Oracle Service Cloud as well as Oracle Service
  • Via Cloud technology this solution drives customer loyalty

Oracle Service Cloud integration with Oracle EBS demo

ServiceNow integration with Oracle EBS demo

 

Differentiate your brand by developing lasting, profitable relationships with unified web, social, and contact center experiences.Want to acquire more customers, and retain them more efficiently? With Oracle customer service and support on the cloud, differentiate your brand by developing lasting, profitable relationships with unified web, social, and contact center experiences.

  • Connect Engagements
    Be consistent as engagements move across channels
  • Understand Needs
    Infuse actionable insight for greater customer value
  • Solve Problems
    Deliver the right answers at the right time, everytime
  • Delight Customers
    Provide reliable, adaptive experiences anywhere

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