{"id":3808,"date":"2013-05-22T13:04:52","date_gmt":"2013-05-22T13:04:52","guid":{"rendered":"http:\/\/ibizsoftinc.com\/blogs\/uncategorized\/oracle-services-using-adf-mobile\/"},"modified":"2013-06-14T11:55:50","modified_gmt":"2013-06-14T11:55:50","slug":"oracle-services-using-adf-mobile","status":"publish","type":"post","link":"https:\/\/www.ibizsoftinc.com\/blog\/oracle-services-using-adf-mobile\/","title":{"rendered":"Oracle Service on Mobile devices"},"content":{"rendered":"

Introduction<\/strong><\/p>\n

Oracle EBS suite provides various customer management modules such as Contact center, Service Request, Responsibility Mapping, Problem codes Mapping, Status Group and Transition. All these services are available to the Oracle EBS user either via oracle forms or web pages. In the era of mobile communication, \u00a0Oracle services in the form of iOS or Android application will provide the user a portable and faster access.\u00a0To create oracle services as Android \/iOS application, \u00a0we use Oracle ADF Mobile, which enables developers to build and extend enterprise applications for iOS and Android from a single code base. Based on a hybrid mobile architecture, ADF Mobile supports access to native device services, enables offline applications and protects enterprise investments from future technology shifts.<\/span>\u00a0<\/span><\/p>\n

<\/p>\n

Login<\/span><\/p>\n

Login option allows a user to access the Oracle EBS services based on the login credential given by him\/her.<\/p>\n

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Services<\/span><\/p>\n

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\u2022Responsibility Mapping:<\/p>\n

A user can enter in to the \u2018Service Responsibility Setup page\u2019 by selecting the \u2018Responsibility Mapping\u2019 link. Service Responsibility Setup page lists all responsibility details with an update and delete option.<\/p>\n

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A user can delete or update a particular responsibility details by selecting the update or delete option. On selecting the update link leads to the \u2018Responsibility Mapping\u2019 page where a responsibility mapping can be created or updated.<\/p>\n

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\u2022Contact Center:<\/p>\n

Contact Center page can be accessed by selecting the Contact center link in Services.<\/p>\n

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The Contact center page allows a user to search and update a particular Service Request details based on a search by option given by the user<\/p>\n

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The \u2018Contact Center page\u2019 displays the details such as Service Request details, Interactions details, Notes details etc based on a single search.<\/p>\n

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\"adf11.jpg\"<\/a>\u00a0<\/span><\/a><\/p>\n

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\u2022Status Groups and Transitions:<\/p>\n

This page can be accessed by selecting the \u2018Status Groups and Transitions\u2019 link in Services page. The page lists all the available status groups with an edit option. A user can search a particular status group using the search option. A new Status group can be created using the \u2018Create Status Group\u2019 page by selecting the \u2018Add New\u2019 button.<\/p>\n

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The edit option corresponding to a status group leads to the \u2018Detail\u2019 page, which allows the user to edit the status group details or add\/edit\/delete a particular status or transition details.<\/p>\n

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\"adf18.jpg\"<\/a>\u00a0<\/a><\/span><\/p>\n

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\u2022Problem Code Mapping:<\/p>\n

A user can enter in to this page by selecting the \u2018Problem Code Mapping\u2019 link in services. The page displays a list of problem codes with an edit option.<\/p>\n

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\"adf21.jpg\"<\/a><\/p>\n

A user can update a particular problem code by selecting the \u2018Edit\u2019 option corresponds to it.<\/p>\n

\"adf22.jpg\"<\/a><\/p>\n","protected":false},"excerpt":{"rendered":"

Introduction Oracle EBS suite provides various customer management modules such as Contact center, Service Request, Responsibility Mapping, Problem codes Mapping, Status Group and Transition. All these services are…<\/p>\n","protected":false},"author":33,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[1],"tags":[],"class_list":["post-3808","post","type-post","status-publish","format-standard","hentry","category-uncategorized"],"_links":{"self":[{"href":"https:\/\/www.ibizsoftinc.com\/blog\/wp-json\/wp\/v2\/posts\/3808","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.ibizsoftinc.com\/blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.ibizsoftinc.com\/blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.ibizsoftinc.com\/blog\/wp-json\/wp\/v2\/users\/33"}],"replies":[{"embeddable":true,"href":"https:\/\/www.ibizsoftinc.com\/blog\/wp-json\/wp\/v2\/comments?post=3808"}],"version-history":[{"count":2,"href":"https:\/\/www.ibizsoftinc.com\/blog\/wp-json\/wp\/v2\/posts\/3808\/revisions"}],"predecessor-version":[{"id":3960,"href":"https:\/\/www.ibizsoftinc.com\/blog\/wp-json\/wp\/v2\/posts\/3808\/revisions\/3960"}],"wp:attachment":[{"href":"https:\/\/www.ibizsoftinc.com\/blog\/wp-json\/wp\/v2\/media?parent=3808"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.ibizsoftinc.com\/blog\/wp-json\/wp\/v2\/categories?post=3808"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.ibizsoftinc.com\/blog\/wp-json\/wp\/v2\/tags?post=3808"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}