We can customize Oracle Applications workflow to enable transactions to reflect your business practices. We can create alternative processing paths to accommodate new business processing rules or introduce new procedures.

Oracle Workflow is tightly integrated with Oracle iStore. It sends notifications to users on events like User Registration, User Approval, Share Cart, Order confirmation, User inactivation.

Following are the some of the workflows those we usually customize to implement business requirements. Those send notifications for different events occurred in Oracle iStore.

iStore Alerts Workflow – IBEALERT.wft
JTF Approval – JTF_APPR.wft
JTF Send Password – JTAUMPSW.wft
JTF UM Email Notification – JTAUMEMN.wft
System : Mailer – WFMAIL.wft
System : Error – WFERROR.wft

Oracle Workflow gives a protection and customization level to all the workflow stored in the database and requires the entire user to operate at a certain access level. The level is a numeric value ranging from 0 to 1000.

Here we would describe how to update/customize some notification from ‘iStore Alerts Workflow’. Let us update “User Registration” email which is being sent when user register from iStore user registration page.

Update email notification.

1. Logon to Oracle Workflow client and connect to database. (Please check tnsnames.ora for that to work)
2. Select “iStore Alerts Workflow” and open.
3. Go to Messages. Copy “Register as User of Existing Organization” notification and paste with new name “XX Register as User of Existing Organization”.
4. Make required changes to contents of the email from body tab.

Enable customized email notification.

1. Login with iStore Administrator Responsibility.
2. Navigate to Advanced -> Notifications -> Next 15
3. Click on Detail button for event named ‘User Registration’.
4. Click on ‘Register as User of Existing Organization’ check box and click on Enable button. (Please see the note below)
3. Click on Detail button option for event named – ‘Register as User of Existing Organization’.
4. Click on Update button.
5. Select message named ‘XX User Registration-Business-Default’ and click Apply button.

There is also option available to enable/disable particular notification being sent from “iStore Alerts Workflow”.Sometimes according to business requirements we need to fetch values from custom table, lookup type or profile options which requires to make additional setup and define new activities.

We can help to customize Oracle Workflow which involves thorough Business Requirement analysis, setup and implementation. To summarize it involves,

• Perform gap analysis of business requirements vs out of the box functionalities of workflow notifications related to Order confirmation, registration confirmation, approval required, etc…
• Resolve notifications issues with current functionalities like duplicates between custom and seeded, incorrect body text, unwanted messages, poor formatting,etc…
• Implement functional setup to suppress/unsuppress notifications and customize different workflows like iStore Alert, JTF Approval, JTF Send Password, custom Order Management Workflow.
• Customize ‘System Mailer’ and ‘System Error’ component to manage error flow and FYI notifications.
• Update the workflow processes flow/activities to generate/prevent custom notifications.
• Suppress / Unsuppress out of the box email notifications from JTF/IBE/OM.
• Introduce/modify custom attributes to derive values from custom lookup type and profile options.
• Develop MD120, TE020 and MD070 documents for Oracle Workflow Customization.

For more detail/support email : support@ibizsoftinc.com

The Address book in Oracle iStore display personal addresses for B2B users. To see a personal addresses in the address book, the user has to place an order first using the personal address becuase the address book takes the user’s information from a table which is updated when the user places an order.

When a B2B user registers, the address specified during registration is associated with the company. However when the user logs in, the address book shows only addresses associated with the user and not the company.

It is really nice to have feature for some customer to make end B2B users able access company addresses into Address book so that they modify the address when required.

There are people who search for solution of linking company addresses to Address book for B2B users. Document with ID – 208836.1 on http://metalink.oracle.com says that this functionality does not exist in Oracle iStore.

There are already Enhancement Requests ER #1357606, ER #1873173 on http://metalink.oracle.com for this functionality on Oracle iStore.

Here we will provide solution to implement that functionality to Oracle iStore. We required to change ibeCAddAddrBook.jsp file along with its template from iStore Administration -> Template Manager.

Then pull out Party Site Id into the ibeCAddAddrBook.jsp using LoadControlRec. We can use this Party Site Id to get exact Party Id that in turn we can use to get company Address List. Query the database table to get list of all Company Addresses. Here is some part of the code that would implement this functionality…

/*loadControlRec                       = new CartLoadControlRecord();
loadControlRec.defaultPreferences    = true;
loadControlRec.loadItems             = true;*/

//11.5.11 Setting new control record parameters
loadControlRec.setControl(ShoppingCartConstants.SHIPPABLE, true);
loadControlRec.setControl(ShoppingCartConstants.LINE_SHIPPING, true);
//what about default prefrences????
loadControlRec.setControl(ShoppingCartConstants.LOAD_ITEM, true);
loadControlRec.setControl(ShoppingCartConstants.HEADER_SHIPPING,true);
loadControlRec.setControl(ShoppingCartConstants.PRG,true);
loadControlRec.setControl(ShoppingCartConstants.DEFAULT_PREFERENCE, true);
………
………
………

Displaying all the personal addresses of the user along with this company addresses would make the user able to change the addresses from Address Book itself.

We can use this functionality as solution for the ER requests mentioned above.

For complete solution please mail us at support@ibizsoftinc.com

Its secure implementation can guarantee all customers the efficient management of payments and on time settlement of invoices. It can also operate in multi-currency format to give companies extraordinary flexibility to expand on international markets.

This solution can be  utilized by Bibit merchants to process online authorizations, captures, void/reversals and refunds using HTTPS XML over the internet. It encompasses credit cards Visa, M/C, Discover, Amex, full Address Verification for U.S., Card Security Verification for Visa, M/C, Amex and Discover.

Oracle iPayment or Oracle Payments

Oracle iPayment (in Oracle Apps 11i) or Oracle Payments (in R12) is an electronic payment processing solution designed for application developers, systems integrators and enterprises that need to “payment-enable” new or existing Internet or client/server applications. iPayment provides payment instrument registration APIs for registering payment instruments such as credit cards, bank accounts, and purchase cards. It also provides payment transaction APIs that can perform credit card and purchase card operations such as authorization, capture, and bank account transferoperations. Risk evaluation APIs are provided to perform risk analysis.

Oracle iPayment supports multiple payment processing systems operating simultaneously and provides a powerful, business rulesdriven routing system that gives businesses and merchants full control over transaction processing.

Bibit System

The Bibit Payment Service provides an interface between the shopping basket of the merchant and the international financial institutions. Communication between the system of the merchant and the Bibit Payment Service is done through predefined XML messages over the Internet using standard protocols. This unified XML messaging ensures the merchant only needs to implement one system for all supported international payment methods and currencies. Furthermore the usage of XML enables the merchant to use the system or platform of his choice to conduct his business, be it ‘out of the box’ shopping software or proprietary software, and integrate the Bibit Payment Service with their own back-office and logistical systems.

The Bibit authenticates merchants by IP addresses along with Merchant Id and Password.

Integration

Main part of the integration of Oacle E-Business Suite with Bibit requires to perform following actions.

1. Accept parameters from iPayment  in Oapf* format.

2. Create new request object based on transaction type (ora*),

3. Process the transaction,

4. Receive response

5. Set output variables in Oapf* format.

6. Display Oracle iPayment UI.

Follwoing Test card number can be used for testing purpose.

MAESTRO: 6333333333333333336
SOLO_GB: 6767676767676767671 and 6767622222222222222
VISA: 4111 1111 1111 1111 and 4444 3333 2222 1111
AMEX: 3434 343434 34343
ECMC: 5555 5555 5555 4444 and 5454 5454 5454 5454
DINERS: 3614 8900 6479 13
DANKORT: 5019 7170 1010 3742
AIRPLUS: 122000000000003 and 192000000000008
LASER: 6304900017740292441
CB/CARTEBLEUE: 5555 5555 5555 4444

Following screen shots describe how this solution can be implemented on Oracle iPayment for 11i. This procedure will Authorise one transaction successfully and then would Capture the transaction.

1. Setup Payment system for Bibit Gateway in Oracle iPayment.

2. Add Payee and setup Paymentech System as default for that.

3. Create New operation. Step 1. Add order number and amount.

4. Finish Step 2. Card number, Address and Exp date along with other fields.

5. Submit the transaction for AuthOnly type.

6. You will receive successfull transaction with Authcode and other detail.

7. Go to Operation and get latest transaction.

8. While you click Capture it returns success.

Email us at support@ibizsoftinc.com to know more about this custom solution.

This solution can be  utilized by Chase Paymentech merchants to process online authorizations, captures, void/reversals and refunds using HTTPS XML over the internet. Solution is basically for  Chase Paymentech’s Orbital platform in Salem, NH.

It encompasses credit cards Visa, M/C, Discover, Amex, full Address Verification for U.S., Card Security Verification for Visa, M/C, Amex, Discover, and ECI indicator flag functionality of 7.

Oracle iPayment or Oracle Payments

Oracle iPayment (in Oracle Apps 11i) or Oracle Payments (in R12) is an electronic payment processing solution designed for application developers, systems integrators and enterprises that need to “payment-enable” new or existing Internet or client/server applications. iPayment provides payment instrument registration APIs for registering payment instruments such as credit cards, bank accounts, and purchase cards. It also provides payment transaction APIs that can perform credit card and purchase card operations such as authorization, capture, and bank account transferoperations. Risk evaluation APIs are provided to perform risk analysis.

Oracle iPayment supports multiple payment processing systems operating simultaneously and provides a powerful, business rulesdriven routing system that gives businesses and merchants full control over transaction processing.

Chase Paymentech Orbital

The Chase Paymentech Orbital Gateway system is a modular set of web-enabled tools permit merchants to securely accept and process card-not present payments over the Internet. The Orbital Gateway works with both of Chase Paymentech’s Host Processing Platforms – PNS and Salem. The PNS platform, which is sometimes referred to as the Tandem or Tampa, is primarily targeted to Retail and smaller customers. The Salem platform, sometimes referred to as the Stratus, is primarily targeted to Card-Not-Present processing and larger customers.

Chase Paymentech has adopted XML as its standard to process transactions over the Internet. Three types of XML APIs (Application Program Interface) may be used for XML processing on the Orbital Gateway.

The Orbital Gateway System authenticates merchants by IP addresses. During the certification process the merchant is required to register the IP address for the system that communicates with the Gateway. Additionally the IP address must be affiliated with the merchant ID number. Any activity presented from an IP address that is not registered and associated with the correct merchant ID results in an error.

Integration

Main part of the integration of Oacle E-Business Suite with Paymentech requires to perform following actions.

1. Accept parameters from iPayment  in Oapf* format.

2. Create new request object based on transaction type (ora*),

3. Process the transaction,

4. Receive response

5. Set output variables in Oapf* format.

6. Display Oracle iPayment UI.

Following screen shots describe how this solution can be implemented on Oracle iPayment for 11i. This procedure will Authorise one transaction successfully and then would Capture the transaction.

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Email us at support@ibizsoftinc.com to know more about this custom solution.