Full Personalization Platform

One live customer profile driving homepage, search, and email together, instead of three disconnected tools.

The problem it solves

Most organizations personalize one surface at a time, a recommendation widget here, a segmented email there, each running its own logic and unaware of the others. Meanwhile the systems that actually describe a customer, ERP order history, contract terms, and live browsing behavior, rarely talk to each other, so the experience never quite reflects the whole relationship.

What it does for your business

One profile, fed by everything

A shared feature store combines ERP order history, contract pricing, CRM context, and behavioral events into a single per-account or per-shopper profile, updated as events happen rather than overnight.

A model for each channel, one shared brain

Reorder prediction can drive the homepage, ranking can drive search, and purchase-graph models can drive cross-sell and email, all reading from the same underlying profile.

Reacts within the session

When a shopper views a product twice or a contract price is about to change, the experience can adjust immediately rather than waiting for the next overnight batch.

Improves with traffic

Every impression, click, and order feeds back into the models, so personalization quality compounds instead of decaying like a static rule set.

Where this moves the needle

Higher repeat-order frequency Higher average order value Higher session-to-order conversion Higher revenue per email send
How it works
A real-time feature store and event stream feed an ensemble of purpose-built models, reorder prediction, ranking, and recommendations, orchestrated so each channel reads from the same up-to-date profile. Rollout typically happens surface by surface, measured against a control group each time.
What we need from you
Order and customer history from your ERP, storefront event instrumentation, and API access to your email platform. An architecture review comes first, to map how your systems currently connect.

Talk through a Full Personalization Platform with our team

A working session on your architecture and goals, with demos of the underlying models where they already exist.

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