Our Service Levels

Compare our exemplary service levels, easy to start and grow your business.


How do you currently host your ERP or eCommerce solution?

With another provider
In house
It's a new project

What is your role in the project ?

Project manager

What’s most significant to you in a cloud-based application?

(Select as many as you like)

Cost effective
Free up resources

How many daily visits do you expect on your site ?

What’s your growth plan ?

Short term spikes

How do you plan to handle rapid changes in demand?

By using automated infrastructure
Manually deploy servers
Open to discussions

This type of configuration would be ideal...

As a role name, here’s what we can offer

Considerable savings in developments costs by configuring and maintaining your eCommerce applications based on the your requirements.

With growth name expected, we will work with your team to scale the infrastructure, maintaining the site with cost-effective SaaS-based features.

Security is our top priority hence we will continuously apply required patches to keep the system up to date.

Every new deployment will have a named account manager for escalations, systems engineer to troubleshoot issue and be online for a quick chat or a call anytime.

Based on your answers, we will get one of our specialists to reach out to you and setup a trial account for you to go over the Cloud-based eCommerce application in detail.


When you sign-up with iBizSoft, you select a service level that is unmatched in the industry and one that meets your requirements.

Our team of Cloud Commerce experts will own the tasks and are responsible for getting Severity 1 issues resolved in less than 24 hours. We help run your day-to-day operations while you use your valuable time staying focused on your core business.

Our team proactively monitors every site and has dedicated account managers who understand your business, helping it grow. To get to know your business and its current operations better, we would like you to answer the following questions:

Our Service Level

Have a project you'd like to discuss?


We are glad to help you at any stage of development

Get in Touch