The Leading Global Fitness Company gets parts business in shape with Oracle Commerce solution. Our customer leveraged Oracle technology to streamline operational processes. Service Technicians have the ability to search product catalog online, place an order, and track orders in real time. The solution improved efficiency and productivity for Dealers and Customer Service team members.
Awaken your Customer
Experience with Oracle
Leading Sleep Experts select Oracle Commerce to automate Customer Experience. Our customer had been receiving low-value orders via traditional channels such as telephone, fax and e-mail. Manually processed orders led to errors and were time-consuming. Oracle Commerce automated order-processing and provided Self Service Customer Portal to access real time account information.
iBizSoft helped our customer reduce costs and save staff time by providing resellers a B2B self-service solution through which to make such purchases via the web and mobile devices.
Oracle Configure to Order
in 24 Hours
Our customer is recognized by 9 out of 10 people and the leader in custom imprinted promotional products. This global Oracle E-Business Suite customer leverages Oracle Commerce for employees, distributors, and end customers to configure to order custom imprint solutions.
Oracle technology drives superior levels of customer service and increased ability to improve management of supply chain. Customer Services is at the cornerstone with a 24 Hour Service turnaround on orders as a key benefit of Oracle Commerce.
Perks of Oracle Commerce
Our customer offers the finest coffee to customers around the globe. The customer leverages Oracle E-Business Suite to drive shared services and efficiencies. Oracle Commerce provides partner stores the ability to access B2B product catalog. A store will login to Oracle, access personalized product catalog, place an order, access previous order history, and ability to repeat orders or track orders. This Self Service Portal provides store managers access to a defined product catalog versus proving access to Oracle Order Management. The personalized catalog offers partner managers a tool to manage store inventory so they can focus on delivering the best customer experience.
iBizsoft has gone above and beyond with the iStore implementation here at Starbucks. This project has been a great success and thank you and your team for this accomplishment.
iBizSoft assisted us in working through both the complexity of our current Oracle environment and many broken business processes to establish an online parts ordering capability. They were able to bring extremely competent resources to bear on this difficult project. The end result is a website that our customers love!
Product Manager - Service Life Fitness
First off, I would like to thank you and your team for making the Nintendo payments implementation a big success. The client is very impressed with the solution that we have offered. The team has put tremendous effort and hard work to keep up with the milestones at the same maintaining quality. Again, I would like to thank each and every team member who worked for this project, specially Kavan who has been a big asset for the team.
I began re-development on the Tempur-Pedic® iStore website (affectionately called B2B Online) in February 2006. My challenge was to develop a site based on rules and procedures in our Retail Division to electronically enter orders adequately into our Oracle database. This is when I was introduced to iBizSoft and Sandeep Kuttiyatur. Over the course of 3 months in re-development of the existing site, Sandeep was more than accommodating. Working both on and offsite he and iBizSoft was able to program every one of my needs and interpreted my logic into an outstanding dynamic website. Nearly every part of the site was customized and I never heard "I can't do that" or "it can't be done
Eric Johnson Business Development Analyst Tempur-Pedic North America, Inc.
"We are currently in the midst of implementing a global ERP solution, and iBizSoft has been a tremendous partner working through the various changes that have occurred. They are truly focused on achieving success for their customer and have been a pleasure to work with."
Director - BIC Graphics. BIC Graphics
"ESCO embarked on a project to replace a custom home grown web site with a state of the art Web Ordering Portal in early 2013. Oracle iStore was the product selected for this purpose. After a rough project start with independent consultants we decided to partner with a company who were more specialized and who had multiple skilled resources, from developers to graphic designers to functional experts etc. iBizsoft was the company that was selected after a careful search. I can say without question that ESCO made the right choice. In just 6 months we were converting our customers to a state of the art Web Ordering Portal that integrates tightly with our back end ERP system. The feedback from our internal management and from our external customers has been spectacular. I would highly recommend iBizsoft to my peers and thank them for all they have done for our company."
Jim Williamson Manager, Business Systems & Processes ESCO
"We had to find a partner who would understand our customer demands when It came to the perceived performance in iStore. IbizSoft is just that kind of company. They are dedicated and problem-solving oriented"
Asgeir Gulla Sales-Marketing Coordinator Onninen
"As the Project Manager for a complex PCI Compliance Project here at Kronos, I worked with iBizSoft over the past year. Their commitment to our success has never wavered. The Oracle expert that they provided to work with us became a valued member of our Project Team with deep experience and knowledge of the Oracle e-Business Suite. Not only was he technically skilled but also was patient and responsive throughout the entire project, and that included nights and weekends when necessary. Our partnership with iBizSoft resulted in a deployment that went very smoothly and has resulted in our achieving the critical goal of a PCI Compliant environment."
Project Manager Kronos Inc.
"iBizSoft was a key partner in our efforts to implement iStore as our global B2B platform. Their team provided the right skillsets to deliver creative solutions to our unique business issues. iBizSoft was flexible and focused on providing the right solution for their customer."
Sr Director, Solutions Design & Development McGraw-Hill Education.