After having worked with Oracle Reports in the last so many years, I have found that Oracle Reports is not a developer friendly tool and formatting of report take lot’s of time ( and money) especially reports like • Invoicing • Check Printing • Forms and labels • Contracts etc And most of the customers …read more
I came across this issue while implementing Oracle iStore for Aramark Uniform Services, wherein, Order Management implementation had taken away all the attribute columns (15 of them) from the oe_order_headers_all and oe_order_lines_all table, since there was a requirement for those many flexfields. Hence Order Management team had no other choice but to start using the …read more
After I installed the Vision instance of R12 few months back, and took a peek at the iStore end user JSP pages, I was taken aback when I notice there is no ‘Register Here’ link after the user checks out the items in the cart. The page that shows up is the Single-Sign-on (SSO) page.
I came across a unique requirement when we were implementing iStore for GE Security. iStore has a gap, wherein, the Pricing Agreement(s) related to customer accounts need to be applied manually, unlike Order Management where the Agreements are picked up automatically. It was challenge for us, at iBizSoft, to provide a similiar, if not same, …read more
In Release 11i deployment of a custom JSP or JSPs, in general, was done as follows: 1. Copy the file (for example: mycustom.jsp) to the server in the $OA_HTML directory 2. Using the browser URL, enter the following http://: /OA_HTML/mycustom.jsp You will notice mycustom.jsp compiled in the cache directory of the middle tier server, as …read more
Another cool feature, in an already long list of New features of iStore R12. This feature is useful for companies who have implemented iProcurement. A buyer who logs into the iProcurement application and can start a new purchase requisition. The iProcurement system may or may not provide its own catalog, but will have links to …read more
iStore R12 has added this new feature of, mandatorily, requesting users to enter the CVV2 value, that shows on the back of a Credit Card. This feature was missing in Release 11i, unless the iStore JSP is modified and the iPayment API is modified to accept the CVV2 value Requiring that customers enter this number …read more
Oracle Service allows the routing of the Service Requests created based on employees belonging to a territory or a group. Here are the steps involved in Setting up of employees, assigning them to a group and assign the group to a territory (or countries). Navigation To Create the Employees : US Super HRMS Manager à People …read more
This is a cool feature that has been implemented in iStore R12. This involves the implementation of Oracle Payments (previously known as Oracle iPayment). Oracle Payments offers the merchants ability to turn on or off the option to enforce iStore users to provide the Statement Billing Address. This has been done, mainly, to prevent fraudulent transactions. …read more
Personally, I feel this is a cool feature to disable Creating or Updating registered users for a B2B account, where the Primary Users had all the abilities to control the user’s access, with a set of roles assigned to them. With the help of a profile option, we can disable the Creating or Updating of …read more
Prior to R12 Oracle iStore, whenever a customer registers online, for an account, duplicate account get created. And this B2B customer,would await for the approval from an iStore Administrator. During the Approval process iStore administrator had to select the correct account that the B2B Customer belonged to, since the new account does not display the default Shipping/Billing Addresses or …read more
iStore Release 12 Oracle has definitely given iStore Release 12, the much needed face lift with a new look and feel, that the customers have been deparately waiting for. Some new features that makes it look keeping-upto-web-standards, is the merging of Shipping And Billing Addresses for a B2C user (this is not the case of …read more
We contacted Murad Inc. (http://www.murad.com) when we came to know from Oracle circles, they are having issues with the performance of Oracle iStore (11.5.7 version). Its around that time we, at ibizsoft, had come up with a unique solution of generating orders using Oracle’s standard APIs. However, this also involved using Oracle standard APIs for User and customer …read more
Care & feeding your E-Business Suite deployment – Creating a highly effective E-Business Suite support organization Many of us have experienced the post-go-live transition when our systems integrator has ensured us that things are stable, and they will only be a phone call away should we need them. This period is a stark contrast to …read more
Most of the issues that I have come across with iSupport, while Creating or Updating Service Requests, have been related to Workflow Notifications. Most likely the users (or customers) are not getting the notifications on Creating a Service Request or if a CSR updates the Service Request using forms-based Customer Support or Teleservice modules. There …read more
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