iPayment has a good feature wherein the merchant can issue Purchase Cards, which is seeded in the iPayment related table. The issue one of our client was facing was that if the Purchase card range had to be updated, there was no user interface in Release 11i. Also came to know that Oracle does not …read more
One of our clients had this issue where they would like to separate out the iStore carts in Release 11i, in essence, same user should be able to shop from different Specialty Stores but the carts must be unique to the site. In release 11i, this is not the case, there is a single for …read more
Oracle iStore is integrated to Order Management and which in turn has APIs that call Oracle Payments in R12 (or Oracle iPayment in 11i). Oracle Payments or iPayment has out-of-the-box servlets or APIs for backend payment systems such as PaymentTech, Verisign , Citibank etc. However, if a user would like to use PayPal as the …read more
Looks like there is no one form which can be used to change the Timezone drop down lists in various application. For eg. I had a request to change the timezone drop down that shows up in iSupport.
Web Analytics is a new product that provides a complete web tracking solution – reporting on the entire online customer flow from clicks to lead generation to orders. It is a tracking tool and reporting solution for Oracle iStore sites, providing seamless integration with the Oracle iStore site management infrastructure. It also tracks Oracle Partner …read more
With this release, customers of Oracle’s Process Manufacturing applications can now use Oracle Inventory and Oracle Warehouse Management. The use of a single inventory application provides the Oracle Process Manufacturing user seamless integration with the rest of the e-Business Suite. This feature opens up additional functionality that was previously only available to Discrete Oracle Inventory …read more
With R12, Oracle Advanced Pricing provides a robust self-service capability for users to generate and publish lists of products they sell with their related prices. The user has the ability to generate a Price Book showing list and net prices for a specific customer.
It was in year 2003, one of my first consulting projects, when I was asked to be at the DELL, HQ in Austin for a project involving Oracle Service and iSupport. A great project from what I comprehended, since it was for DELL a multi-billion dollar multi-national company. All the ground work of the look …read more
This requirement was a much required functionality for any transaction involving Credit Cards in earlier releases, such as 11i. Typically the fraud rates are higher in case of Web-Orders, Mail orders and telephone orders than face-to-face transactions. Credit card companies are now directing merchants to ask cardholders for the Credit Card Verification Value of their …read more
Customers in some industries and geographies often need to be able to defer invoicing and/or revenue recognition for shipped goods until the customer receives the shipment and formally accepts the material. Customer acceptance can be captured from customers, customer service representatives, or from an external system. Customers can log into the self-service Order Information portal, …read more
Multi-Org Access Control enables companies that have implemented a Shared Services operating model to efficiently process business transactions by allowing them to access, process, and report on data for an unlimited number of operating units within a single applications responsibility. This increases the productivity of Shared Service Centers for users no longer have to switch …read more
There is a lot happening on the shop floor of any manufacturing organization. Its full activities, from shop floor workers to the supervisors to the managers ensure there is no lapse productivity. Oracle Ebusiness Suite has a wide range of modules that is tailor-made for the shop floor and one such module is Work In …read more
I can imagine how specific feature for a telecom industry is part of Release 12 iStore. I was part of the Oracle’s BellSouth Support team, where there was a dedicated team to support the BellSouth Implementations. BellSouth implemented Oracle’s iStore and many other CRM modules. Their fastaccess.com was a highly customized Oracle iStore version of …read more
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Off late I have seen number of calls from clients who have implemented Oracle iStore, asking iBizSoft to assist them in resolving a lot of issues they are facing with Oracle iStore. After implementing Oracle iStore, the general issues that customers come across is related to Applications errors and general integration issues with the other …read more
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