Integrating Oracle Service Cloud with Oracle ATG 10.2
ATG CSC or Commerce Service Center offers the same functionalities that are typically offered by an ATG CRS site, with the difference that a CSC User Interface could be more useful for the internal Customer Service reps. It has all the functionalities such as Searching for a Product, Add it to the Cart, picking Shipping / Billing addresses and Placing an Order. rnrnReach out to email@example.com to find out more about the CSC integration with RightNow. rn
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