Introduction Oracle EBS suite provides various customer management modules such as Contact center, Service Request, Responsibility Mapping, Problem codes Mapping, Status Group and Transition. All these services are available to the Oracle EBS user either via oracle forms or web pages. In the era of mobile communication, Oracle services in the form of iOS or …read more
Overview of Oracle Field Service Overview: Oracle Field Service Suite provides an Automated process used by the Service Organizations to manage there Field Service Operations. The Suite assists in the entire Service Process i.e. from taking Customer Calls to Fixing and Reporting the problem at the Customer Site.
Run concurrent program to import ‘Procurement Card’ transactions
General Software needs of Manufacturing Industry Work in Process – Oracle Work in Process is the core of Oracle’s Discrete Manufacturing solution. Oracle Work in Process by itself provides a complete production management system that improves productivity, quality, and responsiveness while maximizing throughput and production. Oracle WIP supports Discrete, Repetitive, Project and ATO type of …read more
Steps to enable DFF for the Service Request Form: 1.(R) System Administrator -> Application -> Flexfield -> Descriptive -> Segments. Here, query for the Application ‘Service’ and Title ‘Additional Information’.
General Software needs of Plumbing Industry Order Management – Customer Acceptance: This is a standard functionality and we have the option of implicit or explicit acceptance Manage Customers: Customer details can be managed using the TCA(Trading Community Architecture) model Order Capture & Scheduling: Oracle provides forms for capturing Sales Order and Scheduling can be done …read more
Overview of iSupplier Portal Oracle iSupplier Portal enables secure, self-service business transactions between companies and their suppliers. It provides suppliers with the ability to use a standard Web browser to directly manage business transactions and access secure information. Oracle iSupplier Portal provides a collaborative platform for a buyer to manage relationships with their global supply …read more
Web Services provided by DOO for order capture: A Web service is a program that can be accessed remotely using different XML-based languages. A Web service consumer (such as, a desktop application or a Java Platform, Enterprise Edition client such as a portlet) invokes a Web service by submitting a request in the form of an …read more
Distributed Order Orchestration: The purpose of the DOO orchestration process is to provide a framework and sequence for invoking the fulfillment operations such as Shipping, Reservations, or Invoicing, which will complete the sales order flow. It is the definition of the business processes required to fulfill an orchestration order and its order lines. The invocation …read more
Integration Points To improve the search facility in magento e-Commerce platform it is integrated with Oracle Endeca, which enables, the customers to dynamically explore the storefront and find relevant and desired items quickly and provides the merchandisers or business users a Web-based tool set that manages the entire delivery of relevant customer …read more