Customer Standard Profile Class
While creating a new customer through the Customer Standard form of Order Management Super User Responsibility, the system threw up an error message “Error: Provide a positive integer for minimum customer balance amount or percent when balance amount overdue type is amount or percent respectively”. Below steps can be followed to resolve the error.
- Login to the application with ‘Oracle Order Management Super User’ Responsibility
- The Navigation Path is Customers>Profile Class.
- Query for the Profile Class “DEFAULT”
- For each currency, make sure that the Minimum Customer Balance is not null and there exists a corresponding value.
- Save the Changes.
Following screenshots depicts the above steps
Navigation: Customer >Profile Class.
Query the Profile Class “DEFAULT”