If you trying to understand how ‘Forgotten Password’ functionality works, then this article would be greatly beneficial to you. Specially, if your customer has asked you to send out two emails to two separate email addresses. This feature is not supported by any of the Oracle Self-service products, such as iStore, iSupport etc.
Oracle has provided TCA APIs, written in PL/SQL Procedures/Packages, that can be put to very good use for any Application that interfaces with Oracle Ebusiness Suite. We just need to be careful in the order in which these APIs need to be called, and the parameters that need to be passed for successful creation of …read more
Oracle forms does not offer a whole lot of flexibility, nor is it efficient to query or update a range of Service Requests using Oracle Service. There was this requirement from one of our client to come up with a user friendly and presentable UI, where they can enter the parameters they would like to …read more
We can have an additional, cool feature that allows the online customers track the status of their shipments from the Order Status page in iStore. What this means is that we can provide a link on the Order Status page, that would take the customer directly to the Shipper’s tracking page. For eg. the shipment …read more
Quite of few of our customers have this requirement, wherein they would like to display bullets for the sections that show up in the Browse Bin of Oracle iStore. We had to make significant changes for a small cosmetic requirement such as this.
The Order Tracking page in iStore is a complex and tricky page in essence, all the details for this functionality is rendered using AK Developer. For some Oracle weaned away from its traditional use of JSPs and for a moment thought of using AK Developer – not sure what was going on in their mind. …read more
One can use the following custom Java method to create User Ids in the CRM Foundation module, which also returns a value that indicates if an ‘Approval’ is required for this user, based on the User type passed to this method. Notice, the use of JTF_UM_USER_ADMIN_PVT.createSystemUser, out-of-the-box API, to create the user. Email support@ibizsoftinc.com if …read more
One of our customer have been having this issue where their iStore users are not getting their emails on Order Confirmation, Forgotten Password etc. They approached us for a solution that would be less dependent of Oracle Workflow emails. We have gone through these concerns plenty of times with lot of other previous customers. And …read more
If you are looking to expire Oracle passwords, here is one Java method we used in one of our iStore implementations, where the user required us to have this feature when a user registers online. Dependencies for this code has not been discussed here. Request for support by emailing support@ibizsoftinc.com.
There is no provision in iStore or Release 11i to store an alternate email address, as a fall back plan, in case the customer does not get the first email on Order Confirmation or Forgotten Password, for eg. There are various approaches we could have adopted, where in we update the email address showing up …read more
iPayment has a good feature wherein the merchant can issue Purchase Cards, which is seeded in the iPayment related table. The issue one of our client was facing was that if the Purchase card range had to be updated, there was no user interface in Release 11i. Also came to know that Oracle does not …read more
One of our clients had this issue where they would like to separate out the iStore carts in Release 11i, in essence, same user should be able to shop from different Specialty Stores but the carts must be unique to the site. In release 11i, this is not the case, there is a single for …read more
Oracle iStore is integrated to Order Management and which in turn has APIs that call Oracle Payments in R12 (or Oracle iPayment in 11i). Oracle Payments or iPayment has out-of-the-box servlets or APIs for backend payment systems such as PaymentTech, Verisign , Citibank etc. However, if a user would like to use PayPal as the …read more
Looks like there is no one form which can be used to change the Timezone drop down lists in various application. For eg. I had a request to change the timezone drop down that shows up in iSupport.
Parameters set up is one of the significant steps in Order Management Set up. These Parameters define basic steps or action to be taken as required. For example, when to start an audit trail or what to do when there is no response from the approver etc. The Parameters can be grouped into specific categories …read more
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