It was in year 2003, one of my first consulting projects, when I was asked to be at the DELL, HQ in Austin for a project involving Oracle Service and iSupport. A great project from what I comprehended, since it was for DELL a multi-billion dollar multi-national company. All the ground work of the look …read more
This requirement was a much required functionality for any transaction involving Credit Cards in earlier releases, such as 11i. Typically the fraud rates are higher in case of Web-Orders, Mail orders and telephone orders than face-to-face transactions. Credit card companies are now directing merchants to ask cardholders for the Credit Card Verification Value of their …read more
Customers in some industries and geographies often need to be able to defer invoicing and/or revenue recognition for shipped goods until the customer receives the shipment and formally accepts the material. Customer acceptance can be captured from customers, customer service representatives, or from an external system. Customers can log into the self-service Order Information portal, …read more
Multi-Org Access Control enables companies that have implemented a Shared Services operating model to efficiently process business transactions by allowing them to access, process, and report on data for an unlimited number of operating units within a single applications responsibility. This increases the productivity of Shared Service Centers for users no longer have to switch …read more
There is a lot happening on the shop floor of any manufacturing organization. Its full activities, from shop floor workers to the supervisors to the managers ensure there is no lapse productivity. Oracle Ebusiness Suite has a wide range of modules that is tailor-made for the shop floor and one such module is Work In …read more
I can imagine how specific feature for a telecom industry is part of Release 12 iStore. I was part of the Oracle’s BellSouth Support team, where there was a dedicated team to support the BellSouth Implementations. BellSouth implemented Oracle’s iStore and many other CRM modules. Their fastaccess.com was a highly customized Oracle iStore version of …read more
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Off late I have seen number of calls from clients who have implemented Oracle iStore, asking iBizSoft to assist them in resolving a lot of issues they are facing with Oracle iStore. After implementing Oracle iStore, the general issues that customers come across is related to Applications errors and general integration issues with the other …read more
After having worked with Oracle Reports in the last so many years, I have found that Oracle Reports is not a developer friendly tool and formatting of report take lot’s of time ( and money) especially reports like • Invoicing • Check Printing • Forms and labels • Contracts etc And most of the customers …read more
I came across this issue while implementing Oracle iStore for Aramark Uniform Services, wherein, Order Management implementation had taken away all the attribute columns (15 of them) from the oe_order_headers_all and oe_order_lines_all table, since there was a requirement for those many flexfields. Hence Order Management team had no other choice but to start using the …read more
After I installed the Vision instance of R12 few months back, and took a peek at the iStore end user JSP pages, I was taken aback when I notice there is no ‘Register Here’ link after the user checks out the items in the cart. The page that shows up is the Single-Sign-on (SSO) page.
I came across a unique requirement when we were implementing iStore for GE Security. iStore has a gap, wherein, the Pricing Agreement(s) related to customer accounts need to be applied manually, unlike Order Management where the Agreements are picked up automatically. It was challenge for us, at iBizSoft, to provide a similiar, if not same, …read more
In Release 11i deployment of a custom JSP or JSPs, in general, was done as follows: 1. Copy the file (for example: mycustom.jsp) to the server in the $OA_HTML directory 2. Using the browser URL, enter the following http://: /OA_HTML/mycustom.jsp You will notice mycustom.jsp compiled in the cache directory of the middle tier server, as …read more
Another cool feature, in an already long list of New features of iStore R12. This feature is useful for companies who have implemented iProcurement. A buyer who logs into the iProcurement application and can start a new purchase requisition. The iProcurement system may or may not provide its own catalog, but will have links to …read more
iStore R12 has added this new feature of, mandatorily, requesting users to enter the CVV2 value, that shows on the back of a Credit Card. This feature was missing in Release 11i, unless the iStore JSP is modified and the iPayment API is modified to accept the CVV2 value Requiring that customers enter this number …read more
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