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How to Resolve the error ‘Sorry, your account information is invalid. Please contact the system administrator(PTYREL)’.

Posted by in Uncategorized

One of iBizSoft iStore implementations came across this error . This error is due to the Bug 7560011 ERROR ON CREATING AN ACCOUNT: PTYREL. As per the bug, it is caused due to the time stamp difference between Java Layer and DB Layer. i.e DB’s relationship.start_date against java.lang.System.currentTimeMillis() Typically, this happens when there are multiple …read more

How to submit return order with a different flow_status_code

Posted by in Uncategorized

Below mentioned is the Java code that was used to submit a return order in SUBMITTED status (flow_status_code at the order header level). iBizSoft did this in order to have the return order go into Order Management as non-booked. The natural choice of the status for a non-booked order would have been the ENTERED. It …read more

Life Fitness – iStore and iSupport One-Site Integration

Posted by in Uncategorized

iBizSoft has developed solution to enable iStore with Self-service platform for Life-Fitness(parts.lifefitness.com) to create service requests, retrieving install base information, checking and ordering parts under-warranty, requesting technician visits, user-management and delegation of responsibilities, and checking stats of service request created. The functionalities are closely integrated with the iStore Parts Web-Store and provide more robust design …read more

Oracle Workflow Emails

Posted by iBizSoft in Uncategorized

Order Confirmation Workflow Email This is mainly the integration of Oracle iStore with Oracle Workflow to provide email notifications on Customer UI events and Site Administration reports. There are usually requirements by the customers to disable this feature in iStore. The below steps are for Disabling the Order Confirmation Workflow email. Responsibility: iStore Administrator 1. …read more

Accounting Periods Setup for Receipt Creation – Procure to Pay

Posted by iBizSoft in Uncategorized

Accounting Periods need to be open in GL, Purchasing, AP and Inventory for the Receipt creation to work. Scenario: Though the Accounting periods in GL, AP and INV were open, an error message would pop up saying the GL period for which the receipt is being created should be opened. “APP-PO-14376: Please enter a GL …read more

Purchasing – Approval Group Setup

Posted by iBizSoft in Uncategorized

Approval Groups are necessary to approve the Requisitions created. Scenario: Upon approving the Purchase Requisition created, the status of the Requisition still shows “Incomplete”. Upon checking the Status Monitor, it’s clear that the process fails in the Approval process. N: System Administrator >> Workflow >> Administrator Workflow >> Status Monitor Select the Requisition Approval activity …read more

Buyer Setups for Procure to Pay cycle

Posted by in Uncategorized

Communication between the Suppliers and Buyers is the main feature which integrates the various modules of Purchasing, Accounts Payable and General Ledger. This constituting the core module of Procure to Pay, the buyer company needs to have various setups in line to the Enterprise setup they comprise. In EBS, only employees who are designated as …read more

Supplier Setups for Procure to Pay cycle

Posted by in Uncategorized

Procure to Pay mainly involves the procurement process wherein the purchasing department integrates with the Accounts Payable department. Main modules which are involved in Procure to Pay include: Purchasing, Accounts Payable, General Ledger. Supplier Setups which are used by Purchasing and Payables determine how the suppliers and their databases can be accessed. The Supplier window …read more

Multiple Delivery sites

Posted by iBizSoft in Uncategorized

IBE: Use Line Level Shipping: Yes Specifies whether customers can enter line level shipping information in shipping information page. Possible values – Yes/No. Default = Yes. If set to Yes, set IBE: Merge Shopping Cart Lines to No, as you cannot enable shopping cart line merging and line splitting simultaneously.

Order Cancellation

Posted by iBizSoft in Uncategorized

New order placed

INVENTORY ORGANIZATIONS

Posted by iBizSoft in Uncategorized

Before we can begin any setups in Oracle Inventory, we should familiarize ourselves with some basic terminology. An Inventory Organization is any facility in which you store and transact items. There must be one or more Inventory ORGs setup before we can assign inventory. An Inventory ORG can be a physical entity such as a …read more

Setup for Free Shipping Promotion Code

Posted by iBizSoft in Uncategorized

Desired Functionality: To Setup a Promotion code, which will waive off the Freight and Shipping charges applied to the order Following setups demonstrate the intended functionality: Item has been added to the iStore shopping cart, shipping and handling charge have been applied to it

Automated user communication

Posted by iBizSoft in Uncategorized

Oracle iStore automatically delivers e-mail notification messages to the appropriate users for such events as: - Orders placed or cancelled - Contract negotiations – Shared carts - Forgotten passwords and login assistance - Registration confirmation - Sales assistance requests In addition, e-mail messages can be configured by organization, site, and user type,giving you immense flexibility …read more

Cross Sell/ UP Sell

Posted by iBizSoft in Uncategorized

Responsibility: Inventory items–>Master items–>select the inventory org Press F11 to get into query mode. Enter a product number and press ctrl+f11 Once the query is executed select the menu Tools–>Item relationships From item and to item have to be entered along with the kind of relationship as shown below

Enabling Express Checkout

Posted by iBizSoft in Uncategorized

Available for all registered users, Express Checkout allows orders to be submitted as batch jobs by using a concurrent program, iStore – Express Checkout Order Submission. In addition to the concurrent program, the functionality is enabled by setting two profile options; IBE: Use Express Checkout and IBE: Express Checkout Consolidation Time Interval.

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