Overview of Oracle Field Service Overview: Oracle Field Service Suite provides an Automated process used by the Service Organizations to manage there Field Service Operations. The Suite assists in the entire Service Process i.e. from taking Customer Calls to Fixing and Reporting the problem at the Customer Site.
Run concurrent program to import ‘Procurement Card’ transactions
General Software needs of Manufacturing Industry Work in Process – Oracle Work in Process is the core of Oracle’s Discrete Manufacturing solution. Oracle Work in Process by itself provides a complete production management system that improves productivity, quality, and responsiveness while maximizing throughput and production. Oracle WIP supports Discrete, Repetitive, Project and ATO type of …read more
Steps to enable DFF for the Service Request Form: 1.(R) System Administrator -> Application -> Flexfield -> Descriptive -> Segments. Here, query for the Application ‘Service’ and Title ‘Additional Information’.
General Software needs of Plumbing Industry Order Management – Customer Acceptance: This is a standard functionality and we have the option of implicit or explicit acceptance Manage Customers: Customer details can be managed using the TCA(Trading Community Architecture) model Order Capture & Scheduling: Oracle provides forms for capturing Sales Order and Scheduling can be done …read more
Overview of iSupplier Portal Oracle iSupplier Portal enables secure, self-service business transactions between companies and their suppliers. It provides suppliers with the ability to use a standard Web browser to directly manage business transactions and access secure information. Oracle iSupplier Portal provides a collaborative platform for a buyer to manage relationships with their global supply …read more
Web Services provided by DOO for order capture: A Web service is a program that can be accessed remotely using different XML-based languages. A Web service consumer (such as, a desktop application or a Java Platform, Enterprise Edition client such as a portlet) invokes a Web service by submitting a request in the form of an …read more
Distributed Order Orchestration: The purpose of the DOO orchestration process is to provide a framework and sequence for invoking the fulfillment operations such as Shipping, Reservations, or Invoicing, which will complete the sales order flow. It is the definition of the business processes required to fulfill an orchestration order and its order lines. The invocation …read more
Integration Points To improve the search facility in magento e-Commerce platform it is integrated with Oracle Endeca, which enables, the customers to dynamically explore the storefront and find relevant and desired items quickly and provides the merchandisers or business users a Web-based tool set that manages the entire delivery of relevant customer …read more
Oracle Endeca provides merchandisers and business users a web based tool set that manages the entire delivery of relevant customer experiences at all digital touch points. Oracle E-Business Suite is the most comprehensive suite of integrated, global business applications that enable organizations to make better decisions, reduce costs, and increase performance. Integration points are, …read more
This document illustrates the functionality to create customers in Oracle EBS R12 though Opencart magenta website. The customers of type ‘Person’ and ‘Organization’ can be created by calling one custom PL/SQL API which creates customers in EBS using Oracle’s TCA API’s. To achieve this, a custom PL/SQL procedure has been developed, which can be called …read more
An overview What is Distributed Order Orchestration? DOO is Oracle Fusion’s Order Management Module. DOO is a system to manage orders from multiple “Order Capture” and “Order Fulfillment” systems. DOO provides visibility to the status of all the orders and highlights’ orders requiring attention based on predefined business rules. DOO has the capability to reorganize …read more
Here customers can chat with the Administrator 1) Login Administrator and customer have to login first using nickname name and password to start chatting. 2) Chat window After logged in customer will redirect to chat page. On Administrator side, Administrator can view all currently available customers on top right corner. 3) Sending …read more
Many of you have implemented Oracle iStore or planning to do so as their next big project. After more than 50 implementations of Oracle iStore in the past few years, iBizSoft team realized a big need out there to improve the migration time for Oracle iStore sites from a development server to a product server, …read more
Oracle Field Service: Typical Field Service flow involves: • Service Call Intake • Execution Mode o Technical Support – Typically a call center to handle requests o Field Service – Technician sent to the customer’s location o Depot Repair – Damaged product is sent to the repair depot for repair • Service Execution and Closure …read more
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